Privacy Policy

The Seemple platform is operated by Seemple, Inc., doing business as Seemple, located at 7854 W Sahara Ave, Las Vegas, NV 89134. You can reach us at webmaster@seemple.com.

Seemple manages leads and customer communications on behalf of client businesses. In doing so, we collect and process:

• Leads and contact details — names, phone numbers, email addresses, property addresses, and job details — arriving from web forms, phone calls, text messages, Yelp, and Facebook.
• Call recordings and call transcripts.
• Full text-message and email conversation history.
• Appointment and review data.

We use this information to manage leads for the client businesses that use Seemple: responding to inquiries, sending appointment reminders, sending a text back when a call is missed, requesting reviews, and producing reporting for the business.

Calls handled through Seemple are recorded and transcribed. We use artificial-intelligence technology to draft replies to customer inquiries and to analyze calls — for example, summarizing a call and identifying its intent — so the businesses we serve can respond quickly and accurately.

We use third-party service providers who perform functions on our behalf and are contractually limited to those purposes. They fall into the following categories: cloud hosting and infrastructure, database and storage, telephony and messaging, call transcription, artificial-intelligence processing, and transactional email delivery.

The following applies without exception: phone numbers and SMS opt-in consent are never shared with or sold to third parties or affiliates for marketing purposes.

When a homeowner or other customer contacts a business that uses Seemple, that customer’s data is processed on behalf of the business they contacted, and that business owns the customer relationship.

You can opt out of receiving text messages at any time by replying STOP to a text message you receive from us. For help, reply HELP or contact us at webmaster@seemple.com. Message and data rates may apply.

We retain the information we process indefinitely for service improvement and quality control. To request deletion of your information, email webmaster@seemple.com and we will act on your request.

When you sign in to Seemple with Google, we access only your name, email address, and profile picture, and we use them solely for authentication. Seemple’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

Questions about this policy go to webmaster@seemple.com or by mail to Seemple, Inc., 7854 W Sahara Ave, Las Vegas, NV 89134. See also our Terms of Service.